Why do companies choose business process outsourcing?
All over the world, small and medium-sized businesses and start-ups rely on business process outsourcing for their daily operations. Business process outsourcing means entrusting a third party to carrying out business roles, and it is done for various reasons:
- To enhance profitability
- To reach business goals faster
- To access experts
- To get access to the latest tools
- To save time and money
- Reframing business process
- Easy task management
- To focus on core tasks rather than managing business processes.
According to an estimate, around 54% of companies in the international market use a third party to outsource their roles. This is because of its numerous benefits, making it a more attractive and reliable option than managing functions in-house. Handling in-house operations can be incredibly challenging. For this reason, businesses depend on business process outsourcing to enhance profitability and overall growth and to increase the company’s revenue.
Payroll management is vital for businesses of all sizes, but handling it in-house can be very time-consuming, expensive and risky as the slightest mistake can damage the company’s reputation and get you in trouble. Payroll outsourcing to an adept and reliable business process outsourcing company can help your organisation shed some burden, enhance efficiency, manage work in time and mitigate risks of errors. Payroll outsourcing services include:
- Pay calculation from gross to net
- Expenditure management
- Tax filing
- Payroll consultation and advice
- Record keeping
- Allowance management
- Compliance reporting
Outsourcing payroll administration to specialists can have various benefits but also inculcate few risks. This blog discusses the benefits of payroll outsourcing along with the drawbacks of doing so.
Advantages of Payroll Outsourcing to the Specialists
• Time-Saving and Improved Productivity
Payroll administration is a very time-consuming task which requires a lot of focus on the details. Payroll outsourcing can ease the burden of the finance department, letting them stay focused on other core areas, such as creating financial strategies to strengthen your organisation. Outsourcing resolves issues of wages calculation and deductions, managing recruitments, ensuring compliance, reducing administrative workload and escalating work efficiency. It helps you eliminate repetitive tasks from your daily operations and improves your workflow to help your organisation focus on growth rather than managing mundane tasks.
• Payroll expertise
Payroll administration requires costly training and employees with the expertise which are hard to find. The easiest way to access payroll experts with professional experience is through payroll outsourcing. With outsourcing, your organisation can benefit from specialised and qualified experts who can cater to your organisation’s diverse needs.
Government rules are ever-changing, and it is quite challenging to keep up with every amendment in the payroll policy. Payroll management means you have to stay up to date with the current regulations and taxation policies, which is definitely an arduous task to manage; therefore, organisations prefer business process outsourcing for payroll functions. When payroll experts manage your payroll, you are free from the stress of compliance with government rules. The experts ensure complete compliance and accurate transactions to protect you from fines and penalties.
• Reduce Overhead Expenditure
Handling payroll functions in-house is quite costly and time-consuming. Labour cost for preparing payroll reports, managing taxes, calculating wages and handling transactions is relatively high compared to the outsourcing cost. Therefore, payroll outsourcing is a very cost-efficient way to handle payroll, and it significantly reduces overhead expenditures such as costs of setting up a payroll department, employees’ wages, tools and training.
Disadvantages of Payroll Outsourcing
• Lack of Control
The disadvantage of payroll outsourcing is compromising on managing integral business elements. When entrusting an external stakeholder to manage your payroll, you are to compromise on being in control of key processes such as access and scrutiny of your business’s payroll mechanism. Within this business process outsourcing is the part of allowing the outsourced third party to have permission to acquire company data that can be private and significant. Confidentiality is therefore at risk of being nullified, generating more concerns for your company.
• Lack of coordination
Furthermore, inadequate coordination can be listed as a disadvantage as well. Miscommunication with the company you are trusting to handle your payroll outsourcing is a common issue, as some tasks do tend to become a centre of concern over time coordination. This means that you must also keep outsourcing in check, which can be time-consuming.
• Additional costs
For any new business, business process outsourcing is essential for streamlining and revenue growth; however, it usually comes at a cost. Payroll Outsourcing can come at costs that may be difficult to be fulfilled for young businesses. Where this type of outsourcing handles a crucial process, it also requires particular attention and expertise, which can result in the price of payroll outsourcing becoming considerably high.
In conclusion, Payroll outsourcing is one of the most significant steps for any company seeking business process outsourcing. It is a beneficial way of streamlining the management of employee payrolls and data by reducing the chances of calculation errors, saving time, minimising expenditure, and collectively accelerating company response to queries and concerns. However, it does tend to become slightly disadvantageous because of its cost, control compromise and coordination issues.
Business Process Outsourcing for Other Roles
Small and large businesses can outsource their roles to reliable business process outsourcing companies due to its several benefits. Some other functions which you can outsource are:
- Human resource management
- Customer care
- Design and graphics
- Digital marketing
- Finance and accounting
- Software development
- Virtual assistant
- Personal assistant